Terms and Conditions

Introduction Welcome to BioCare Clinic. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and making a purchase, you agree to be bound by these Terms and Conditions.

General Terms

1. Acceptance of Terms: By using our website and purchasing our products, you agree to comply with and be bound by these Terms and Conditions.
2. Changes to Terms: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the new Terms and Conditions.

Product Information

1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
2. Pricing: All prices are listed in GBP and are subject to change without notice. Prices include applicable taxes but do not include shipping costs.

Orders and Payment

1. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
2. Payment: Payment must be made at the time of placing the order. We accept various payment methods as indicated on our website.
3. Order Confirmation: After placing an order, you will receive an email confirming the details of your purchase. This email does not constitute acceptance of your order; it is merely an acknowledgment of receipt.

Shipping and Delivery

1. Shipping Schedule: We dispatch orders once a week on Wednesdays. Orders received by 5 PM GMT on Tuesday will be processed and dispatched the following Wednesday.
2. Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by factors beyond our control.
3. Shipping Costs: Shipping costs are calculated based on the weight of your order and delivery location and will be displayed at checkout.

Returns and Refunds

1. Non-Refundable and Non-Exchangeable: All items are non-refundable and non-exchangeable unless damaged or broken.
2. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of receipt with a video of the damage. We will evaluate the issue and determine the appropriate solution.

Subscriptions

1. Minimum Subscription Period: You must maintain a minimum of 2 months of subscription before cancelling.
2. Cancellation: To cancel your subscription, please contact us at contact@biocareclinic.co.uk.

Consultations

1. Health Consultations: By booking a health consultation, you agree that the information provided is for general informational purposes only and does not constitute medical advice.
2. Consultation Records: Information shared during consultations is confidential and will not be shared with third parties without your consent.

Limitation of Liability

1. Disclaimer: To the fullest extent permitted by law, BioCare Clinic disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our products or services will meet your requirements or that the service will be uninterrupted, timely, secure, or error-free.
2. Liability: BioCare Clinic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from the use of or inability to use our products or services.

Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: contact@biocareclinic.co.uk

Thank you for choosing BioCare Clinic. We appreciate your business and are committed to providing you with the highest quality products and services.